Consumer Information
1. Supplier
Antonia Zander
Wörthstraße 18a
81667 Munich
Germany
Email: info@antoniazander.com
2. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer. By placing an order, you submit a binding offer to purchase the products in your shopping cart. The contract is concluded upon order confirmation by email or dispatch of the goods.
3. Contract Language & Contract Text
The contract language is German. You may review and save the contract details prior to submitting your order. After completing your order, you will receive the order details by email.
4. Prices & Shipping Costs
All prices include statutory VAT. Any applicable shipping costs are shown separately during the ordering process.
5. Delivery
Delivery is made to the address provided by the customer. Information on delivery times can be found on the respective product pages.
6. Payment Methods
The payment methods available are those displayed during the ordering process. Your payment method will be charged immediately after the contract is concluded.
7. Right of Withdrawal
Consumers are generally entitled to a statutory right of withdrawal. Details can be found in the withdrawal information.
Exercise of Withdrawal
To exercise your right of withdrawal, please contact us clearly (e.g. by email):
8. Return Costs
In the event of a withdrawal, consumers shall bear the direct costs of returning the goods.
9. Warranty
The statutory warranty rights apply.
10. Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.